- ISP outages: Globally, ISP outages fell from 113 to 86, a 24% decrease week-over-week. In the U.S., ISP outages declined from 53 to 44, down 17%.
- Public cloud network outages: Globally, public cloud network outages increased from 87 to 90, a 3% week-over-week rise. In the U.S., outages climbed from 66 to 79, an increase of 20%.
- Collaboration app network outages: Globally, collaboration application network outages increased to 2 outages, and to 1 outage in the U.S.
Two notable outages
On January 21, Unitas Global, a U.S.-based network transit provider that merged with PacketFabric in 2023 and is now operating as PacketFabric, experienced an outage that impacted customers and downstream partners across multiple regions, including the U.S., Canada, Australia, and the Philippines. The outage lasted a total of 14 minutes over a 50-minute period and was first observed around 10:05 AM EST. It appeared to initially be centered on Unitas Global nodes located in Dallas, TX. Around 30 minutes after appearing to clear, the nodes located in Dallas, TX, once again began exhibiting outage conditions, and were joined briefly by nodes located in Austin, TX. in exhibiting outage conditions. A further five minutes into the outage, the nodes located in Austin, TX, were replaced by nodes located in Chicago, IL, in exhibiting outage conditions. The outage was cleared around 10:55 AM EST. Click here for an interactive view.
On January 25, GTT Communications, a Tier 1 provider headquartered in Tysons, VA, experienced an outage that affected some of its partners and customers across multiple regions including the U.S., Singapore, Taiwan, Japan, and Ireland. The disruption, which lasted a total of 16 minutes over a 25-minute period, was first observed around 6:35 PM EST and appeared to center on GTT nodes in Washington, D.C. Five minutes after appearing to clear, nodes located in Washington, D.C., once again began exhibiting outage conditions. The outage was cleared around 7:00 PM EST. Click here for an interactive view.
Internet report for Jan. 12-Jan. 18
ThousandEyes reported 263 global network outage events across ISPs, cloud service provider networks, collaboration app networks, and edge networks (including DNS, content delivery networks, and security as a service) during the week of January 12 through January 18. The total of outage events increased by 3% compared to the 255 outages from the week prior. Specific to the U.S., there were 149 outages, which is up by 10% from 135 outages the week prior. Here’s a breakdown by category:
- ISP outages: Globally, ISP outages decreased from 115 to 113, a 2% decrease. In the U.S., however, ISP outages increased from 39 to 53, up 36% week-over-week.
- Public cloud network outages: Globally, public cloud network outages increased from 76 to 87, up 14% week-over-week. In the U.S., outages rose from 57 to 66, an increase of 16%.
- Collaboration app network outages: Globally and in the U.S., collaboration application network outages decreased from one to zero.
Two notable outages
On January 16, 2026, Madgenius, a U.S.-based hosting and infrastructure service provider headquartered in Apple Valley, MN, experienced an outage that impacted multiple downstream partners across multiple regions, including the U.S., and the Netherlands. The outage, lasting one hour and 16 minutes, was first observed around 12:15 AM EST and appeared to center on Madgenius nodes located in Columbus, OH. The outage was cleared around 1:25 AM EST. Click here for an interactive view.
On January 17, TATA Communications (America) Inc., a global ISP and part of the Indian-owned TATA Communications, experienced an outage that impacted many of its downstream partners and customers in multiple regions, including the U.S., Indonesia, Singapore, Malaysia, the United Arab Emirates, the Philippines, the U.K., Thailand, Spain, Australia, South Korea, Greece, Japan, and India. The outage, lasting 23 minutes, was first observed around 12:03 PM EST, and initially appeared to be centered on TATA nodes located in Singapore. Five minutes into the outage, the nodes located in Singapore were joined by nodes located in Los Angeles, CA, and Santa Clara, CA, in exhibiting outage conditions. By 12:10 PM EST, the nodes located in Santa Clara, CA, appeared to clear and were replaced by nodes located in Tokyo, Japan, in exhibiting outage conditions. Around 12:15 PM EST, TATA nodes located in San Francisco, CA, joined nodes located in Singapore, Los Angeles, CA, and Tokyo, Japan, in exhibiting outage conditions. Shortly thereafter, the nodes located in San Francisco, CA, appeared to clear and were replaced by nodes located in Toyohashi, Japan, in exhibiting outage conditions. The outage was cleared around 12:30 PM EST. Click here for an interactive view.
Internet report for Jan. 5-Jan. 11
ThousandEyes reported 255 global network outage events across ISPs, cloud service provider networks, collaboration app networks, and edge networks (including DNS, content delivery networks, and security as a service) during the week of January 5 through January 11. The total of outage events increased by 28% compared to the 199 outages from the week prior. Specific to the U.S., there were 135 outages, which is up by 90% from 71 outages the week prior. Here’s a breakdown by category:
