At the Cisco Live EMEA event going on in Amsterdam this week, Cisco unveiled a range of updates across its networking and security portfolio that are aimed at helping customers tap agentic AI technologies to more effectively run their enterprise infrastructure.
“Agentic AI orchestrates workflows, moves data, communicates with other agents, and makes decisions autonomously. This represents a fundamental shift in how technology operates within organizations,” wrote Jeetu Patel, Cisco’s president and chief product officer, in a blog post about the news. Agentic AI also changes what infrastructure must deliver, Patel stated. “When agents act independently and communicate machine-to-machine at scale, the network becomes more than connectivity. It becomes the foundation for trust, performance, and competitive advantage. We believe that the organizations that will thrive in this era will be those that treat infrastructure not as a cost to manage, but as a strategic asset to leverage.”
At a high level, Cisco’s AgenticOps is an agent-driven IT operating model that was first launched last year. It uses system‑wide awareness and cross‑domain telemetry gleaned from Cisco’s portfolio of networking and security products, including Security Cloud Control, Nexus One, Splunk and ThousandEyes, for autonomous action. New AgenticOps capabilities are spread across a number of product lines, including Cisco Defense and Cisco’s SASE portfolio.
